Computer & Laptop Services

Practical help. Professional standards. Repairs, upgrades, data protection and business support — done right the first time.

Same-day Diagnostics
Clear findings & options
All Brands, All Issues
HP, Dell, Lenovo, Acer, Asus & more
Warranty & Insurance
Authorised service assistance
Onsite & Remote
Home & business support

What we can help with

Below is a comprehensive overview. If your issue isn’t listed, we can still help — just ask.

Computer & Laptop Repairs
  • Boot failures, blue screens, freezes, no power
  • Board-level faults, charging issues, DC jack
  • Display issues: lines, no backlight, flicker
  • Thermal problems: fan noise, overheating, throttling
Book Diagnostics
Screens, Keyboards & Batteries
  • Genuine & high-quality replacement screens
  • Keyboard & trackpad replacement
  • Battery testing & replacement, charging calibration
  • Hinges, plastics, palmrests & case parts
Request Parts Quote
Diagnostics & Assessment
  • Hardware tests: RAM, SSD/HDD, CPU, GPU, PSU
  • Software health check: OS corruption, driver faults
  • Data integrity risk review before any wipe
  • Clear findings, options & turnaround estimates
Check Job Status
Data Backup & Recovery
  • Drive clone or targeted user data extraction
  • Deleted file recovery where possible
  • Backup setup: OneDrive, Google Drive, NAS
  • Ransomware recovery best-effort with integrity checks
Discuss Data Options
Security & Malware Removal
  • Malware/PUA cleanup & patching
  • Browser hijack removal & hardening
  • Endpoint protection recommendations
  • Practical security policies for home & SMB
Get Remote Help
Upgrades & Refresh
  • SSD upgrades & OS reinstallation / migration
  • RAM upgrades & performance tuning
  • Windows refresh without losing data (when possible)
  • Thermal servicing & fan cleaning
Ask About Upgrades
Business IT Support
  • Onsite support & scheduled maintenance
  • Microsoft 365 / email / device onboarding
  • Backup strategy & continuity planning
  • Printer, NAS, shared drives & permission setup
Talk to a Technician
Warranty & Insurance Reports
  • Authorised service agent assistance
  • Extended warranty handling for major retailers
  • Insurance-grade reports for accidental/storm damage
  • Clear quotes & approvals process
Start a Claim
Networking & Wi-Fi
  • Home & office Wi-Fi optimisation
  • Routers, mesh, VLAN basics for SMB
  • NAS setup & backup to NAS/cloud
  • Printers & scanners on the network
Improve My Network

How our service works

  1. Book or walk in. We capture the fault description and perform an initial check-in.
  2. Diagnostics. Hardware tests, OS health, and data-risk review.
  3. Quote & options. Clear fix paths (repair, replace, upgrade) with timelines.
  4. Repair. Genuine or quality parts, professional assembly, QA testing.
  5. Protect. Security hardening, updates, and backup recommendations.
  6. Pickup or return. We review the work with you and provide post-service care tips.
Data & privacy

We do not browse your personal files during service. If a drive wipe may be required, we’ll discuss backup options first.

Remote Support Talk to Us
Turnaround guidance
  • Most diagnostics completed same-day (parts availability can affect timelines).
  • We’ll always confirm ETAs once we’ve assessed the device.

Frequently Asked Questions

We avoid data loss wherever possible. If a wipe is required, we’ll offer data-backup options first and explain the risks and costs clearly.

We use genuine or high-quality replacement parts depending on availability and your preference. We’ll outline options during quoting.

Yes. We provide onsite visits for businesses and home offices. We can also start via remote support if that’s faster.

Yes — we assist with manufacturer and extended retailer warranties. We’ll guide you through approval steps and handle the paperwork.

Not sure which service you need?

Tell us what’s happening — we’ll diagnose and recommend the most practical fix.

Talk to a Technician Get Remote Help