Remote Support with RustDesk

Secure, verified assistance from our technicians. Always verify our number by calling (07) 3209 4950 before allowing a connection.

Download RustDesk Official RustDesk Site
Verify the caller

Only proceed if you’ve called us directly on (07) 3209 4950. If unsure, hang up and call back on that number first.

Download safely

Use our button above or the official RustDesk site. Avoid third-party download pages or ads.

Share codes securely

Give your ID and Password only to a verified QCALSC technician while on the phone.

How to start a secure session

Follow these quick steps. Keep us on the line at (07) 3209 4950.

  1. Download RustDesk: Click here or visit rustdesk.com.
  2. Open the file (rustdesk-1.3.9-x86_64.exe) from your Downloads folder or your browser’s downloads bar.
  3. Read the codes shown in RustDesk:
    • Your ID – identifies your computer
    • Password – temporary, used for verification
  4. Verify & share your ID and Password only with our technician while on the phone with us.
  5. Never share these details with unverified callers. If unsure, hang up and call us back directly.
Download RustDesk Call (07) 3209 4950
Security Reminder

QCALSC will never pressure you to install software or provide card/banking details during a remote session.

  • Verify the caller by dialling us yourself.
  • Only use trusted download links.
  • End the session if something feels wrong.
Need in-person help?

We also provide onsite and in-store support.

Book a Visit

Questions about remote support?

Call us on (07) 3209 4950 — we’re happy to guide you.

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